How it works?
Don't worry, it is real easy! You need to select your "From" and "To" locations and weight, then enter your name, phone number, and email.
Will someone collect parcel from me?
Our courier will come to your location and collect your parcel. A full list of prohibited items can be found here, so please check them out too.
What if I don't know the exact weight when booking the package?
Our driver will have an electronic scale as well as measuring tape. If any discrepancy in weight or size limits, our customer service will get in touch to help you further.
Do you bring a box?
Yes, we do provide boxes to put your products inside. You can ask your driver at time of collection and can find advice on how to package your parcel here.
What's the payment method?
We accept cash and credit card payments for exports, only credit cards for imports.
Do I get a tracking number?
You will need your tracking AWB number. You can track your parcel on our site any time www.timexpress.ae. Track and off you go!