Contact channels to suit you

Want to speak to us? If you haven’t found your answer on the website or you just need to speak to someone, you can call us on: +(971) 4 255 5563. Remember to have your parcel tracking ID ready. Opening times: Sunday to Thursday 8am – 7pm. Saturday 9am – 1pm.  

Courier return package to USA

Full of information, right at your fingertips! If you are unsure of what to do next, where your parcel is or what the tracking is telling you then have a look at the Time Express help centre. It's full of information that should answer most of the questions you have.

See where your parcel is, when you want! This is the best way to see where your parcel is and when it's planned to arrive. Just visit Track, you will need your parcel reference number or your "Sorry we missed you" card ID.