Pricing
Frequently asked questions
Once you place your booking online you will receive an email confirmation with your order reference number and a label. Please print the label and place on the package, if you do not have a printer simply write the order number on a piece of paper and stick to the parcel. A Time Express driver will come and collect your package on the next day of your order booking date, your parcel will connect to international destinations on same day.
Depending on the package you select you can ship to any country in the GCC, Europe, USA, Asia, or Africa. Our premium package allows you to ship globally.
The on demand pack can be used for a validity of one year from date of purchase.
The enhanced pack is worldwide, the standard is for GCC and Europe.
Once you have enrolled on a subscription pack you will have the option at the order detail page to select “My Subscription”.
By selecting a destination you will automatically receive a number of days transit time to your destination.
Yes, excluding duties and taxes at destination.
Absolutely, we collect from your door step and deliver to your destination address.
You can track your parcel by going on www.timex.ae and select ‘track’. Alternatively, by responding to our what’s app message ‘HI TIMEX’ you will receive step by step updates on your delivery status.
The maximum weight actual or volumetric is 2 Kg.
If your package has large dimensions versus its actual weight then we will use volumetric to determine the price of your parcel.
You can use your number of parcels for each month on a calendar basis. Each beginning of the month the system will recalculate your available parcels to send as per your selected package.
Yes, you can cancel at any moment your subscription. You will be charged only until the month of when you make your cancellation.
We send your parcel using premium integrators like DHL, Fedex, UPS, and Aramex.
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