Re-arrange a Delivery

Get the Parcel You Missed Redelivered

If we missed you when we tried to deliver your parcel, you can schedule redelivery online using the peach-colored slip left by your carrier to look up your items and reschedule delivery.

For same day redelivery, make sure your request is submitted by 10am Saturday – Thursday. Redelivery same day may not be available outside Dubai city limits.

Please check our customer service for pickup and delivery information.